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Creating customer focused organizations

By: Dickinson, Brian.
Material type: materialTypeLabelBookPublisher: Mumbai Jaico Publishing House 1999Description: xviii, 236 p.ISBN: 9788172247966.Subject(s): Organisational effectiveness | Total quality management | Customer satisfaction | Industrial managementDDC classification: 658
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Item type Current location Item location Call number Status Date due Barcode
Books Vikram Sarabhai Library
Slot 1840 (2 Floor, East Wing) 658 D4C7 (Browse shelf) Available 144368

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