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Design for operational excellence: a breakthrough strategy for business growth

By: Duggan, Kevin J.
Publisher: New York Mc Graw-Hill 2012Description: xv, 304 p.ISBN: 9780071768245.Subject(s): Strategy | Organizational behavior | Organizational effectiveness | Organizational change | Corporations - Growth | Success in businessDDC classification: 658.406 Summary: “Design for Operational Excellence is a blueprint for a joined up, end-to-end designed operation that makes Operational Excellence a reality. The book excellently outlines the process of creating flow that every employee can see and, most importantly, fix without management intervention. Kevin Duggan’s emphasis on creating standard work for abnormal flow hits one of the biggest gaps in most continuous improvement initiatives. This book will change the way that you think about continuous improvement and the case studies will demonstrate that it works.”
List(s) this item appears in: Design Thinking | VR_Design Thinking_2017
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Non-fiction 658.406 D8D3 (Browse shelf) Available 177740

“Design for Operational Excellence is a blueprint for a joined up, end-to-end designed operation that makes Operational Excellence a reality. The book excellently outlines the process of creating flow that every employee can see and, most importantly, fix without management intervention. Kevin Duggan’s emphasis on creating standard work for abnormal flow hits one of the biggest gaps in most continuous improvement initiatives. This book will change the way that you think about continuous improvement and the case studies will demonstrate that it works.”

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