Normal view MARC view ISBD view

The basics of performance measurement

By: Harbour, Jerry L.
Material type: materialTypeLabelBookPublisher: Boca Raton CRC Press 2009Edition: 2nd ed.Description: vii, 93 p. : ill. ; 23 cm.ISBN: 9781439802496.Subject(s): Performance --Evaluation | Performance standardsDDC classification: 658.3125 Summary: while every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard. Yet, despite the bookDscontinuedrelevancy,Harbourisonceagainsteppingaheadofthecurvetofullyupdatehislittleyellowbook.Inadditiontoaddingthewisdomoflessonslearnedoverthepastdecade,headdstwonewchapterstothissecondedition.Oneofthesechaptersdiscussesunitsofmeasurement.Theotherintroduceswaystobetterinterpretwhathasbeenmeasuredandthentranslatethosemeasurement-relatedinterpretationsintoactionableknowledge. (http://www.crcpress.com/product/isbn/9781439802496)
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
No physical items for this record

while every smart executive now knows the truth of those words, perhaps more so than anyone, it was Jerry Harbour who turned that adage into a science. Originally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues to serve as an industry standard. Yet, despite the bookDscontinuedrelevancy,Harbourisonceagainsteppingaheadofthecurvetofullyupdatehislittleyellowbook.Inadditiontoaddingthewisdomoflessonslearnedoverthepastdecade,headdstwonewchapterstothissecondedition.Oneofthesechaptersdiscussesunitsofmeasurement.Theotherintroduceswaystobetterinterpretwhathasbeenmeasuredandthentranslatethosemeasurement-relatedinterpretationsintoactionableknowledge. (http://www.crcpress.com/product/isbn/9781439802496)

There are no comments for this item.

Log in to your account to post a comment.

Powered by Koha